Crisis covered by the news media: BP oil spill

When I think of a crisis recently covered by the news media, I immediately think of the Deepwater Horizon oil spill (also referred as the BP oil spill) in the Gulf of Mexico.

As stated on some of the materials we read for class, true crises have several dimensions in common, any one of which, if handled poorly, can disrupt or perhaps destroy best efforts at managing any remaining opportunities to resolve the situation and recover or retain reputation. Failure to respond and communicate in ways that meet community standards and expectations will result in a series of negative outcomes.

I remember how for several weeks, every morning on my way to work I listened to NPR and the main topic was the oil spill. It was heartbreaking to hear the testimonies of local fisherman, business owners and other members of the community who were affected by the disaster.

I recall hearing a report where the locals were frustrated with the complexities of filing a claim with BP for financial compensation. Also, I feel like the images we were getting from the oil spill got old very quickly, they were repetitive and very frustrating.

While writing this blog, I searched “oil spill bp” and came across an interesting website hosted by BP, devoted to addressing their response overview, pictures, supporting materials, contacts, internal investigation, etc. I think it is good that this website exists but found it a bit ironic that the tabs at the top of the page and the main text is in green font, green = clean, natural, environment, non-toxic. Really?